Returns & Refund Policy for Big Event Travel
Welcome to Big Event Travel (https://bigeventtravel.com).
This Returns & Refund Policy explains how cancellations, refunds, and booking changes work when using our website.
1. Affiliate Website Disclaimer
Big Event Travel is an affiliate travel website.
This means:
- We do not sell products or services directly
- We do not process payments
- We do not handle bookings
All bookings made through our website are completed with third-party travel providers such as airlines, hotels, and booking platforms.
2. Returns Policy
As we do not sell physical products, we do not offer returns.
All services provided through our website (such as flights, hotels, and car hire) are digital travel services offered by third-party providers.
3. Refunds and Cancellations
Refunds and cancellations are handled directly by the provider you book with.
Each provider has its own:
- Cancellation policy
- Refund policy
- Booking terms
These policies are shown before you complete your booking.
4. How to Request a Refund
If you need to request a refund or make changes to your booking:
👉 Contact the provider you booked with directly
👉 Use the confirmation email or booking reference provided
Big Event Travel cannot process refunds or make changes on your behalf.
5. Booking Issues
If you experience issues such as:
- Incorrect bookings
- Payment problems
- Changes or cancellations
You must contact the provider directly, as they manage all bookings and transactions.
6. Responsibility Disclaimer
Big Event Travel is not responsible for:
- Refund decisions made by providers
- Booking errors or changes
- Travel disruptions or cancellations
All bookings are subject to the provider’s terms and conditions.
7. Third-Party Providers
We partner with trusted travel providers to offer flights, hotels, and travel services.
However, we do not control:
- Their policies
- Their pricing
- Their services
We recommend reviewing their terms before making a booking.
8. Changes to This Policy
We may update this Returns & Refund Policy at any time.
Any updates will be posted on this page.
9. Contact Us
If you have any questions about this policy:
📧 Email: bigeventtravel2021@gmail.com
Last updated: January 2026