Delivery Policy for Big Event Travel
Welcome to Big Event Travel (https://bigeventtravel.com).
This Delivery Policy explains how travel services and bookings are delivered when you use our website.
1. Digital Service Overview
Big Event Travel is an affiliate travel website.
We do not sell or ship physical products. Instead, we connect you with trusted third-party providers offering:
- Flights
- Hotels
- Car hire
- Travel experiences
All services are delivered digitally by the provider you book with.
2. How Bookings Are Delivered
When you make a booking through our website:
- You will be redirected to a third-party travel provider
- Your booking is completed directly with that provider
- Once confirmed, you will receive your booking details
This may include:
- Email confirmation
- E-tickets (for flights)
- Hotel booking confirmations
- Reservation details
Delivery is handled entirely by the provider.
3. Delivery Timeframes
In most cases, booking confirmations are delivered:
- Instantly after payment
- Or within a few minutes via email
In some cases, it may take longer depending on the provider’s system.
4. Accessing Your Booking
After booking, you can access your travel details by:
- Checking your email inbox
- Logging into the provider’s website
- Using your booking reference
If you do not receive your confirmation, contact the provider directly.
5. No Physical Shipping
Big Event Travel does not ship any physical items.
All travel services are delivered electronically. No shipping fees or delivery charges apply.
6. Issues with Delivery
If you experience issues such as:
- Missing confirmation emails
- Incorrect booking details
- Delayed delivery
You must contact the provider you booked with directly.
Big Event Travel does not have access to booking systems and cannot resend confirmations.
7. Third-Party Responsibility
Third-party providers manage all delivery of services.
We are not responsible for:
- Delivery delays
- Missing confirmations
- Errors in booking details
Please review the provider’s terms before completing your booking.
8. Changes to This Policy
We may update this Delivery Policy at any time.
Any changes will be posted on this page.
9. Contact Us
If you have general questions about this policy:
📧 Email: bigeventtravel.com
Last updated: January 2026